Delivery

DELIVERY

- As all goods are sent on a service that requires a signature, please specify a delivery address where someone will be available to sign for the parcel.

UK DELIVERY

- UK STANDARD DELIVERY: £4.95 on all orders within mainland UK and N.I (2-3 working days). A signature will be required on delivery. Free UK Standard Delivery on all orders over £50.

- UK Express Delivery - £6.95 for orders placed before 11a.m. Mon-Fri (1-2 working days). A signature will be required on delivery.

- Standard UK Offshore shipping (Jersey & Guernsey) £4.95

DISPATCH TIMES AND NOTIFICATIONS

Our website team dispatches orders on working days only. Any orders placed over the weekend and bank holidays will be sent out the next working day.

All delivery times (apart from next day delivery) are estimates which can depend on external factors, and should be taken as approximate times only.

We will send you an initial email confirming receipt of your order; then a further email confirming that your order has been dispatched, along with your shipping reference number. Orders can be delivered to either a business or residential address, however all packages will require a signature on receipt of delivery.

In the event that there is no-one available to sign for the parcel, the delivery company will leave a card notifying you as to where they have taken the parcel and how to rearrange delivery or collection from their depot.

However, Equinox cannot take responsibility if you are not available to accept deliveries when they arrive or if a notification card is not left in any instance.

We cannot be held responsible if you are not available to accept deliveries when they arrive.

EU DELIVERY and INTERNATIONAL DELIVERY

At present we are not enabling shipping to the EU or Internationally on the website. We apologise for any inconvenience this may cause. You can however, email us with any requests for items and postage costs can be agreed at that time.